Services
Development of loyalty strategies
Strategy and implementation of loyalty initiatives
Quality control and optimization of loyalty programs
Market analysis and application of international best practices in the area of customer loyalty
Development and implementation of partner programs
Technology and system evaluation
Analysis of requirements and system landscapes
Selection and evaluation of CRM and campaign management solutions
Support with system selection and implementation processes
Rent a Loyalty Manager
Interim management during transition phases
Operational support for specialist departments on a project basis
Specialist coaching and training programs in the customer loyalty sector
Go To Market/Business
Development
Conducting a detailed analysis of the target market
Development of an individual go-to-market strategy
Identification and development of suitable sales and marketing channels
Building local partnerships and networks
Customer communication strategies
Design and expansion of integrated customer communication
Continuous improvement of communication measures and marketing campaigns
Planning and implementation of campaigns as well as their performance evaluation
Segmentation and profiling of customers for targeted targeting
More services
Individual industry study on customer loyalty/loyalty management
Development and implementation of a new loyalty program
Revitalize an existing program and future-proof it